Travel News

Early 2025 bookings can be cancelled free of charge until 31 January 2025. Early 2026 bookings can be cancelled free of charge until 31 January 2026.

If you wish to cancel your booking after this date, then our normal terms as stated in our booking conditions apply. 

Early 2025 bookings can be amended free of charge until 31 January 2025. Early 2026 bookings can be amended free of charge until 31 January 2026. Please note that if your new holiday is more expensive, you will however be charged for the increased costs. 

If you wish to amend your booking after this date, then our normal terms as stated in our booking conditions apply. 

Check-in: between 16:00 and 19:00 hours. On arrival you will pay a €100 cash deposit to our Campsite Representative, who will ensure that the cash deposit is receipted. 

Check-out: between 08:00 and 10:00 hours. On the day of departure, you must check-out of your accommodation with our Campsite Representative. Check-out appointments must be prebooked during your stay and are available between 08:00 and 10:00 hours on the day of departure subject to availability. Check-out appointments are not available on Tuesdays and Thursdays as these are our non-changeover days. It is your responsibility to leave the accommodation and equipment in a clean and satisfactory condition. You must vacate your accommodation and pitch once the checkout is complete so please ensure that the following tasks are completed prior to your checkout appointment: 

Our representatives will check the accommodation and confirm if any charge needs to be made. Your deposit will be returned to you if the accommodation is left in a clean and satisfactory condition. If you are departing outside of this time or have not booked a check-out visit with our Campsite Representatives, then we cannot return your deposit. Please note that the charge of your deposit is at our Campsite Representatives’ discretion and the full €100 will not be returned even if one point is missed. 

Our representatives will also check for damage to the accommodation and equipment, you must reimburse Venue Holidays fully for the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later. Venue Holidays offers a £20 non-refundable Damage Waiver, you can add the waiver to your holiday booking before your arrival and this will cover you for any accidental damage caused to our accommodation or equipment. 

On the day of departure and in order to prepare the accommodation for the next guests, we reserve the right to access the accommodation as soon as the check-out is completed; or from 10:00 hours, in the case that you have not booked a check-out appointment. 

Don’t forget to remove your vehicle from the pitch once your check-out is completed; or by 10:00 hours in the case that you have not booked a check-out appointment.  

Arrival and departure times and procedures for your Choice holiday will be stated on your Holiday Voucher. 

A €100 cash deposit will be charged on arrival by our campsite partner Kelair Campotel. This will normally be refunded at the end of your stay, providing the accommodation is left in the same clean condition in which it was received. 

Other Choice partners will have different arrival procedures.

During 2025, the EU and associated Schengen countries (Schengen area) plan to introduce the Entry/Exit system (EES). This is a new digital border system that will change requirements for British passport holders travelling to the Schengen area. If you are travelling to a country in the Schengen area using a British passport, you will be required to register your biometric details, such as fingerprints or a photo, when you arrive. EES registration will replace the current system of manually stamping passports when visitors arrive in the Schengen area.  For more information visit https://www.gov.uk/guidance/eu-entryexit-system 

Furthermore, the European Travel Information and Authorisation System (ETIAS) is expected to be implemented during 2025. ETIAS is the EU’s new travel authorisation which you will need to apply for ahead of your travels to 30 European countries once the system is introduced. When implemented, British travellers will be able to apply for an ETIAS by the official website – www.europa.eu/etias.