Venue Holidays Limited is a member of AITO, ABTA and ABTOT. Your holiday payments to Venue Holidays Limited are fully protected.
Venue Holidays Limited is a Member of ABTA. When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and approved ADR scheme to resolve complaints are all there to give you confidence and peace of mind when booking your travel arrangements. For more information see www.abta.com
Venue Holidays Limited is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Venue Holidays Limited abides by the Association’s Code of Business Practice and adheres to the AITO Quality Charter which can be viewed on www.aito.com
Visit the website to find out more about the Association or call 020 8744 9280.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Venue Holidays Limited, and in the event of their insolvency, protection is provided for the following:
1. non-flight packages;
2. flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU, and
3. accommodation only bookings.
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside of the EU are only protected by ABTOT when purchased directly with Venue Holidays Limited.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents