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  • Email: info@venueholidays.com

Travel News

Updated 29/03/21 at 16:00


WITH YOU ALL THE WAY 

 
We appreciate that times are uncertain and with this in mind we have changed our booking policies in order to give you greater flexibility and security. We perfectly understand that many of you want to secure your regular holiday arrangements but are worried about the present health crisis. 
We want to make this easier for you.

Low Deposit
Just Euro 99 or 10% (whichever is the lowest) will secure your holiday for 2021 or 2022. 

Free Amendment
Booking early is the best way to secure the holiday of your choice, but we appreciate that your plans might change. We will offer you free amendments for any reason up until 15th April 2021. After this date, our normal terms apply.

Cancellation
If for any reason you wish to cancel your holiday, then our normal cancellation charges apply.

2022 Early bookings
Early 2022 bookings can be cancelled or amended free of charge before 31st December 2021 (transferred 2020 and 2021 bookings excluded).

Final Payment
If you wish to go ahead with your holiday, then we will ask for your final payment 8-weeks before departure. Currently all final payments are deferred to 15th April 2021. So for early departures in April and May, we will not ask for the final payment before that date.

Covid-19 Policy
Once you have paid your final balance our “With you all the way”, Covid-19 policy will activate.
If we are unable to deliver your booked holiday; or if the advice from the Irish government via the DFA, is against travel to your destination country or region, and this advice remains in place 14-days before your departure, then Venue Holidays will offer:
- An immediate free amendment of your travel plans to another destination or alternative dates, subject to availability. If you book a more expensive holiday period, campsite or accommodation, then you will have to pay the balance of the cost. If you accept a cheaper holiday arrangement, there will be no refund from the original cost of the holiday.
- A credit note for the value of your booked holiday, to be used at any time in 2021 or 2022, subject to availability.
- A full cash refund of any money paid to Venue Holidays for your booking. This will be paid within 14 days after the scheduled commencement of your holiday.

If you are unable to travel due to Irish government lockdown restrictions at home (either local or national), and this remains in place 14-days before your departure, the Venue Holidays will offer:
- An immediate free amendment of your travel plans to another destination or alternative dates, subject to availability. If you book a more expensive holiday period, campsite or accommodation, then you will have to pay the balance of the cost. If you accept a cheaper holiday arrangement, there will be no refund from the original cost of the holiday.

Venue Holidays is only responsible for travel arrangements booked by us. If your transport supplier cancels or amends your booking, Venue Holidays is not responsible for any disruption to your holiday plans and no refunds for missed days will be paid. 

Venue Holidays does not offer holiday insurance as part of our package. The UK has left the EU and EHIC cards will not be valid in 2021. We strongly recommend that you take out adequate holiday insurance, that includes a cancellation or curtailment clause to cover your holiday payments, should you or any member of your party contract Covid-19, either before departure or during your holiday.

These terms and conditions do not apply to any 2020 holidays that have been transferred to 2021/2022 or refund credit notes issued in lieu of a cancelled 2020 booking. For these holidays the terms and conditions issued at the time of booking or issue will apply. However, until 15th April 2021, we can offer you amendments of your travel plans to another destination or alternative dates.

Book with confidence
Venue Holidays is a member of AITO, ABTA and ABTOT. Your holiday payments to Venue Holidays are fully protected. 

For further details please follow the link
https://www.venueholidays.com/IE/aito_protection



For the latest travel advice from the Department of Foreign Affairs click here:
www.dfa.ie/travel/travel-advice/